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Automatic Project Backup Fails

Darren | Last updated: Mar 17, 2022 01:57PM UTC

Using Burp Suite Pro on Windows 10. While doing a scan, it always fails with an error "Automatic backup failed". I see a popup error message, with the window title "Automatic project backup". The body of the message says "Automatic backup failed." Below that I see an orange progress bar that is ~ 95% filled. Below that, I see "Failed to rename backup file", with two checkboxes below: Enable automatic project backup, and Show this dialog during backups. Both of these options are checked. In the Event log on the Burp Suite Dashboard, I see an error logged: Type: Error Source: Suite Error performing backup: Failed to rename backup file I've tried running this as Admin, and had the same result.

Liam, PortSwigger Agent | Last updated: Mar 17, 2022 02:51PM UTC

Thanks for your message, Darren. What's the specification of the machine running Burp? Could you check and let me know if you have User Options -> Misc -> Submit anonymous feedback enabled and send me the output from Help -> Diagnostics, please?

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