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Auditing takes more than 10 days

Imran | Last updated: Jun 16, 2023 02:01AM UTC

Hi, I just signed up for the trial license,and tried running the imported scans for crawling and audit. But somehow the estimated time to complete the audit, indicates more than >10 days. Is there something wrong? or its just typically how long it takes to do a scan.

Alex, PortSwigger Agent | Last updated: Jun 16, 2023 07:26AM UTC

Hi Imran, Thanks for your post. Scan time can be variable based on a number of factors, predominantly the scan configuration used as well as the size and complexity of the target application - but 10 days does sound excessive and would usually indicate an issue with the scan. You have access to technical support during your trial, and the team can investigate this issue for you. You can provide the below logs to support@portswigger.net for review: - Support pack logs: Help Center (?) > Support Pack > Select 10 days from the dropdown > Download. - Scan event log and scan debug log: these logs can be accessed via the "Logging" tab when viewing the scan. - Scan configuration used Best regards,

Imran | Last updated: Jun 16, 2023 03:21PM UTC

Hi Alex, Good day. Thank you for following up my reply. As per your instruction, I have send requested logs to support@portswigger.net for review. Hopefully these would help the team to do thorough review on this. Do let me know your side feedback on this. Appreciate it. Thanks in advance :)

Alex, PortSwigger Agent | Last updated: Jun 16, 2023 04:02PM UTC