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Audit is stuck at one point

Kavita | Last updated: Dec 15, 2023 03:21PM UTC

I am facing this issue while running audit in Burpsuit. my scan has been stuck on the "Auditing. The requests have not increased. I let it run for last 12 hours. I rescan it again like 2-3 times still iam facing this issue. kindly suggest some solution

Syed, PortSwigger Agent | Last updated: Dec 18, 2023 10:37AM UTC

Hi Kavita,

Thank you for contacting Customer Support!

Could you please share the following with me:
  • Screenshot of the Dashboard.
  • Screenshot of the Event log (with Debug filter on).
  • Diagnostics file. You can find this by navigating to Help>Diagnostics and then clicking on Copy to clipboard.

Which scan configuration are you using for this task?

Syed

Dan | Last updated: Dec 20, 2023 10:07AM UTC

I'm having the same issue. I can't attach screenshots here.

Syed, PortSwigger Agent | Last updated: Dec 20, 2023 11:03AM UTC

Hi Kavita,

Please share the above screenshots at support@portswigger.net and mention my name and I will take care of this for you.

You must be an existing, logged-in customer to reply to a thread. Please email us for additional support.