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App Crashes In Mac OS X

Stephen | Last updated: Aug 26, 2021 01:13PM UTC

Hi, I'm getting this error log each time I run a new scan. I updated to the latest version of Burp. Please check and provide any solution. Process:               JavaApplicationStub [62907] Path:                  /Applications/Burp Suite Professional.app/Contents/MacOS/JavaApplicationStub Identifier:            com.install4j.7318-9294-3757-1226.70 Version:               2021.8.2 (2021.8.2) Code Type:             X86-64 (Native) Parent Process:        ??? [1] Responsible:           JavaApplicationStub [62907] User ID:               501 Date/Time:             2021-08-26 05:11:34.746 -0400 OS Version:            Mac OS X 10.15.7 (19H524) Report Version:        12 Anonymous UUID:        3913A627-727C-139C-68D0-E7A4ED647077 Time Awake Since Boot: 10000000 seconds System Integrity Protection: enabled Crashed Thread:        3  Java: GC Thread#0 Exception Type:        EXC_BAD_ACCESS (SIGABRT) Exception Codes:       KERN_INVALID_ADDRESS at 0x000000409dce06c8 Exception Note:        EXC_CORPSE_NOTIFY VM Regions Near 0x409dce06c8:     VM_ALLOCATE            0000000800c60000-0000000840000000 [  1.0G] ---/rwx SM=NUL   -->     MALLOC_NANO            0000600000000000-0000600008000000 [128.0M] rw-/rwx SM=PRV   Application Specific Information: abort() called Thread 0:: Dispatch queue: com.apple.main-thread 0   libsystem_kernel.dylib         0x00007fff6e632dfa mach_msg_trap + 10 1   libsystem_kernel.dylib         0x00007fff6e633170 mach_msg + 60 2   com.apple.CoreFoundation       0x00007fff3439da27 __CFRunLoopServiceMachPort + 247 3   com.apple.CoreFoundation       0x00007fff3439c4e1 __CFRunLoopRun + 1329 4   com.apple.CoreFoundation       0x00007fff3439b953 CFRunLoopRunSpecific + 466 5   com.apple.HIToolbox           0x00007fff32fb6abd RunCurrentEventLoopInMode + 292 6   com.apple.HIToolbox           0x00007fff32fb67d5 ReceiveNextEventCommon + 584 7   com.apple.HIToolbox           0x00007fff32fb6579 _BlockUntilNextEventMatchingListInModeWithFilter + 64 8   com.apple.AppKit               0x00007fff315fc039 _DPSNextEvent + 883 9   com.apple.AppKit               0x00007fff315fa880 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1352 10  libosxapp.dylib               0x000000000c21670a -[NSApplicationAWT nextEventMatchingMask:untilDate:inMode:dequeue:] + 122 11  com.apple.AppKit               0x00007fff315ec58e -[NSApplication run] + 658 12  libosxapp.dylib               0x000000000c2164fe +[NSApplicationAWT runAWTLoopWithApp:] + 158 13  libsplashscreen.dylib         0x000000000c1f97c6 __SplashInitPlatform_block_invoke + 70 14  JavaNativeFoundation           0x00007fff38cddff9 +[JNFRunLoop _performCopiedBlock:] + 15 15  com.apple.Foundation           0x00007fff36a940ed __NSThreadPerformPerform + 204 16  com.apple.CoreFoundation       0x00007fff3439d884 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17 17  com.apple.CoreFoundation       0x00007fff3439d823 __CFRunLoopDoSource0 + 103 18  com.apple.CoreFoundation       0x00007fff3439d63d __CFRunLoopDoSources0 + 209 19  com.apple.CoreFoundation       0x00007fff3439c359 __CFRunLoopRun + 937 20  com.apple.CoreFoundation       0x00007fff3439b953 CFRunLoopRunSpecific + 466 21  libjli.dylib                   0x000000000b6fae32 CreateExecutionEnvironment + 402 22  libjli.dylib                   0x000000000b6f6674 JLI_Launch + 1556 23  com.install4j.7318-9294-3757-1226.70 0x000000000b5f917e -[Launcher launch] + 2366 24  com.install4j.7318-9294-3757-1226.70 0x000000000b5f9895 launcher_main + 645 25  com.install4j.7318-9294-3757-1226.70 0x000000000b5f9a02 main + 34 26  com.install4j.7318-9294-3757-1226.70 0x000000000b5f0bf4 start + 52--

Michelle, PortSwigger Agent | Last updated: Aug 26, 2021 02:14PM UTC

Thanks for your message. We'd like to check few details with you so we can look into this further. Does this only happen as you launch a new scan? Are the other tools in Burp functioning without issue? Is this happening as soon as you click on the 'New Scan' button or when you have configured the settings and click OK to launch the scan? If you use the JAR file to launch Burp from the CLI (https://portswigger.net/burp/documentation/desktop/getting-started/launching/command-line), do you see the same issue? Can you email the output from Help -> Diagnostics for your installation to support@portswigger.net, please?

Stephen | Last updated: Aug 26, 2021 03:52PM UTC

I configured the settings and clicked OK to launch the scan. After few minutes of scan progress I'm getting this error log and the app crashes. I haven't used any other option except "New Scan". "If you use the JAR file to launch Burp from the CLI" - Actually I installed it normally from a .dmg file on my Mac.

Michelle, PortSwigger Agent | Last updated: Aug 27, 2021 07:42AM UTC

Thanks for the update. Can you launch Burp and, before starting a new scan, go to the Help menu and choose Diagnostics. This will display information about your installation, if you can email this to support@portswigger.net, please, we will be able to use this alongside the error to help investigate your issue. Also, do you have User Options -> Misc -> Performance Feedback -> 'Submit anonymous feedback about Burp's Performance' enabled?

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