The Burp Suite User Forum was discontinued on the 1st November 2024.

Burp Suite User Forum

For support requests, go to the Support Center. To discuss with other Burp users, head to our Discord page.

SUPPORT CENTER DISCORD

account information issue

Majed | Last updated: Sep 29, 2022 05:48AM UTC

I'm not enable to access my account information to get my license key. An error page appeared with message "An error occurred. We apologise for the inconvenience."

Hannah, PortSwigger Agent | Last updated: Sep 29, 2022 09:19AM UTC

We are aware of an issue currently preventing some customers from logging into their PortSwigger account. Our team is currently investigating the root cause, and a fix will be in place as soon as possible. We'll aim to provide you with an update once this has been resolved. Apologies for any inconvenience caused.

Majed | Last updated: Sep 29, 2022 11:47AM UTC

I tried now. Fixed. Thanks :)

Majed | Last updated: Sep 29, 2022 11:47AM UTC

I tried now. Fixed. Thanks :)

Hannah, PortSwigger Agent | Last updated: Sep 29, 2022 12:29PM UTC