Research Academy
My account Customers About Blog Careers Legal Contact Resellers

Burp Suite User Forum

Create new post

Unable to access the labs.

maniack431 | Last updated: May 30, 2022 01:22PM UTC

Hi, I cannot start any of your labs. The page says "An error occurred. We apologise for the inconvenience ". Any help would be appreciated.

Michelle, PortSwigger Agent | Last updated: May 30, 2022 01:46PM UTC

We are currently carrying out some work on the lab infrastructure so the labs will be unavailable between 8 am and 4 pm BST today. If you log on again after this time then everything should be back to normal. Please let us know if you need any further assistance.

maniack431 | Last updated: May 31, 2022 04:12AM UTC

Thanks, I can access the labs now.

Vikram | Last updated: Jun 02, 2022 04:58PM UTC

Not able to access any labs. Getting error message. An error occurred. We apologise for the inconvenience.

Michelle, PortSwigger Agent | Last updated: Jun 06, 2022 07:45AM UTC

Thanks for your message. We've checked the status of the labs and if you try again now you should be able to access them successfully. If you have any problems, please let us know.

You must be an existing, logged-in customer to reply to a thread. Please email us for additional support.