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The Burp Suite User Forum was discontinued on the 1st November 2024.

Burp Suite User Forum

For support requests, go to the Support Center. To discuss with other Burp users, head to our Discord page.

SUPPORT CENTER DISCORD

"There was a problem checking your license"

Dmytro | Last updated: Apr 14, 2021 08:37AM UTC

I can’t activate the license, could you help please?

Ben, PortSwigger Agent | Last updated: Apr 14, 2021 08:58AM UTC

Hi Dmytro, We have an existing, successful activation associated with your Burp Enterprise license - are you able to clarify why you are reactivating/reinstalling the software so that we can assist you further?

Dmytro | Last updated: Apr 14, 2021 09:01AM UTC

Reinstalling the operating system, since that problem

Ben, PortSwigger Agent | Last updated: Apr 14, 2021 09:44AM UTC

Hi Dmytro, Thank you for the clarification. I have added an additional activation onto your license so you should now be able to reactivate Burp Enterprise on your machine. Please let us know if you require any further assistance.

Cheng | Last updated: Apr 28, 2022 05:40AM UTC

I had a problem, I had installed Burp Suite Enterprise edition locally, then I decided to uninstall it and reinstall it and it tells me that there is a problem with my license. Help me

Ben, PortSwigger Agent | Last updated: Apr 28, 2022 09:04AM UTC