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Browser doesn't load any page

MohammadReza | Last updated: Oct 18, 2021 09:07PM UTC

burp's embedded browser doesn't load any page. I tried with intercept off and on and I checked the proxy setting. after starting to load a page after a few seconds loading stops and there is a white screen on the browser

Ben, PortSwigger Agent | Last updated: Oct 19, 2021 09:41AM UTC

Hi Mohammad, We have received the email that you have also sent us about this issue - it will be easier to share information within the email chain so we will respond there in due course.

Samuele | Last updated: Dec 21, 2021 03:18PM UTC

Hi, I have the same problem with the Community Edition v2021.10.3. Have you managed to solve this issue? Thank you!

Ben, PortSwigger Agent | Last updated: Dec 21, 2021 06:56PM UTC

Hi Samuele, The issue that Mohammad was facing was caused by the use of the ESET anti-virus software running on the same machine as Burp. It might be useful for you to email us at support@portswigger.net and include some specific details/screenshots of the issue that you are facing so that we can assist you more easily.

mohammed | Last updated: Jun 17, 2022 06:57AM UTC