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Not able to activate the Burp Enterprise trial license

Pinkesh | Last updated: Apr 19, 2024 06:34AM UTC

Hi Team, I've installed Burp Enterprise on a Linux instance that has an open internet connection and can successfully connect to https://*.portswigger.net:443. However, when attempting to activate the trial license, I encountered an error message stating "There was a problem checking your license." After researching this issue, it appears that having internet connectivity to portswigger.net on port 443 should enable license activation. Could you please assist me with resolving this matter? Thank you.

Liam, PortSwigger Agent | Last updated: Apr 19, 2024 07:14AM UTC

Thanks for your message, Pinkesh.

We've picked up your email overnight and will respond in the existing thread.

Please be aware that we are a UK-based team.

You must be an existing, logged-in customer to reply to a thread. Please email us for additional support.